Política de Privacidade

This privacy policy explains how Estúdio Som Forte collects, uses, and protects personal data when you interact with our online platform or use our services.

We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the principles of the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect different types of information depending on how you interact with our site and services:

• Information You Provide Us: This includes information you give us directly when you contact us, inquire about our services (Audio Recording, Mixing Engineering, Mastering, Voice-Over Production, Podcast Recording and Editing, Music Production, Sound Design for Media, Rehearsal Space Rental), book studio time, or communicate with us in any way. This might include your name, contact details, and details about your service needs.
• Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and your usage of the site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our site is used and improve its performance.
• Information Related to Services: If you engage us for our services, we collect information necessary to provide those services, which may include project details, specific audio or creative requirements, and scheduling information.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our services:

• To provide and deliver the services you request, including managing bookings for audio recording, mixing, mastering, voice-overs, podcasts, music production, sound design, and rehearsal space rental.
• To communicate with you regarding your inquiries, bookings, projects, and service requests.
• To understand how our site is used and to improve our online platform and service offerings.
• To maintain the security and integrity of our site and operations.
• To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on several legal grounds:

• Performance of a Contract: We process your data when necessary to perform our obligations under a contract with you, such as providing the audio production or studio rental services you have booked.
• Legitimate Interests: We may process your data based on our legitimate business interests, such as improving our services, managing our site, and ensuring operational security, provided these interests are not overridden by your data protection rights.
• Consent: In some cases, we may ask for your explicit consent to process certain types of personal data.
• Legal Obligation: We may process your data when necessary to comply with a legal obligation.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Third-party service providers who perform services on our behalf, such as hosting, website analytics, or operational support. These providers are obligated to protect your data and use it only for the purposes we specify.
• Legal authorities if required by law or necessary to protect our rights or the safety of others.

Any international transfers of data are conducted with appropriate safeguards to ensure your data is protected in accordance with applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

7. Your Data Protection Rights

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal data. These may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data under certain conditions.
• Request restriction of processing your data.
• Object to the processing of your data.
• Request data portability.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the physical address provided below.

8. Cookies

Our site may use cookies and similar technologies to function effectively, understand site usage, and improve user experience. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our online platform and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our site.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us in writing at:

Estúdio Som Forte
873 Rua Augusta
Floor 5
São Paulo, São Paulo, 01305-100
Brazil